Freedive Carolina – Deposit & Refund Policy

Thank you for choosing Freedive Carolina. Because we maintain strict student-to-instructor ratios to ensure your safety and high-quality instruction, course spots are highly limited. When you register, we secure your spot and turn down other students. Please review our deposit and cancellation policies carefully.

1. Deposits and Payments

• Deposit Requirement: A non-refundable deposit of [Insert Amount, e.g., $100 / 50% of the total course fee] (100% for the Discover Course) is required at the time of booking to secure your spot.

• Balance Due: The remaining course balance must be paid in full at least [Insert Number, e.g., 7 or 14] days prior to the course start date.

• Late Payments: Failure to pay the remaining balance by the due date may result in the forfeiture of your spot and deposit.

2. Cancellations and Refunds

• More than 14 Days Notice: If you cancel more than 14 days before the course start date, you will receive a full refund of any payments made, minus the non-refundable deposit.

• 7 to 14 Days Notice: Cancellations made within this window are eligible for a 50% refund of the remaining balance paid (the deposit remains non-refundable).

• Less than 7 Days Notice: Cancellations made less than 7 days before the course start date are non-refundable.

3. Rescheduling

• Student Requests: You may reschedule your course up to 14 days before the start date at no extra cost, subject to availability. Rescheduling requests made within 7 to 13 days of the course start date will incur a $[Insert Amount, e.g., $50] administrative fee. Rescheduling is not permitted within 7 days of the course.

• Medical Exceptions: If you cannot attend due to a medical emergency, you must provide a signed medical note from a physician stating you are unfit to dive. In this case, we will issue a credit voucher valid for [Insert Number, e.g., 1 year] toward a future course.

4. Weather and Business Cancellations

• Safety First: Freediving is highly dependent on safe weather and water conditions. Freedive Carolina reserves the right to cancel or postpone a course due to unsafe conditions (e.g., thunderstorms, poor visibility, high winds).

• Our Cancellation: If we must cancel a course, you will be offered the choice of a full refund (including your deposit) or a priority transfer to a future course date. Freedive Carolina is not responsible for any personal travel, lodging, or gear expenses incurred due to weather cancellations.

5. Student Punctuality and E-Learning

• Prerequisites & Home Study: Many courses require online e-learning modules to be completed before the first day of class. If you arrive without completing required prerequisites, you may be barred from participating without a refund.

• No-Shows: If you fail to show up for your course, or arrive too late to safely join the instruction, your tuition is completely forfeited.